Privacy Policy

1. Introduction

HarborAct Studio (“we,” “us,” or “our”) operates training and community services for actors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site or engage our services.

2. Information We Collect

• Account and Contact Data: name, email, phone (optional), billing details.
• Transaction Data: purchases, class enrollments, refunds, applied discounts.
• Technical Data: IP address, device/browser type, pages viewed, referring URLs.
• Usage Data: search queries, filters, favorites (“Fallows”), cart activity.
• Communications: messages submitted via contact forms or email.

3. How We Use Information

• Provide and personalize classes, manage enrollments, and deliver support.
• Process payments and maintain transaction records.
• Improve our catalog and site performance through analytics.
• Send service messages and, with consent, marketing communications.
• Protect against fraud and enforce our Terms.

4. Cookies and Similar Technologies

We use cookies for authentication, preferences (including dark/light theme), analytics, and shopping functionality. You can adjust cookie settings in your browser. Our cookie banner allows consent management.

5. Sharing of Information

We may share data with service providers who support payment processing, email delivery, analytics, and security. We require appropriate confidentiality and security commitments. We do not sell personal information.

6. Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Subject to applicable law, you may request access, correction, deletion, or portability of your data, or object to certain processing. Contact us at [email protected].

8. Children’s Privacy

Our services are intended for individuals 16 and older. We do not knowingly collect personal data from children without parental consent.

9. International Transfers

If data is transferred across borders, we implement appropriate safeguards such as Standard Contractual Clauses where required.

10. Security

We use administrative, technical, and physical safeguards to protect personal information. No method is 100% secure, but we continuously improve our controls.

11. Contact Us

Email: [email protected] • Phone: +1 (310) 555-0174

12. Changes to This Policy

We may update this policy from time to time. The “Effective Date” will reflect the latest version.